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Our Services
Offering 20+ years in managing hotels, we understand the goals of ownership and what it takes to deliver those goals. Strong partnerships with the brands, based on our extensive expertise and strong track record has earned Island Hospitality approved operator status from many of the leading brands in hospitality lodging.
- Sales & Marketing Support
Sales support provided by our corporate office is essential to achieving market share premiums. At Island Hospitality, we work closely with our managed properties to develop and implement strategic direct sales and marketing programs that help effectively position and promote your hotel in the market. Our proven revenue generation strategies and in-depth knowledge of markets and the brands under management drives guests to your hotel with the right expectations.
- Revenue Management
Our team of seasoned revenue management experts, support property teams to ensure sound yield management strategies are developed, and tactical plans are implemented. Additionally, we work to train and cultivate the skills of our General Managers relative to pricing, positioning and optimizing revenue generation opportunities in each respective market.
- Human Resources
Island Hospitality's reputation helps to attract seasoned hotel professionals. We believe in empowering employees through ongoing training, motivation and support, and aspire to treat people with respect and dignity, with an emphasis on rewarding positive results, vs. punishing poor results. Our geographically dispersed portfolio of properties provides us an outstanding network and knowledge of the talent pool in our market segments. We pride ourselves on instilling an entrepreneurial spirit in all management personnel: fast-moving, decisive, confident and results oriented.
- Operational Systems
At Island Hospitality, we use customized computer programs that enable informed decision-making. Incorporating financial and operational statistics coupled with sound analytical skills, we are able to make decisions that help to reverse negative trends early in the process, which further allows the hotel to focus on revenue generation and guest satisfaction.
- Preventive Maintenance
At Island Hospitality, we implement preventive maintenance programs at the properties we serve, in order to keep current, maximize life expectancy of capital assets, and avoid out of service rooms.
- Purchasing
Given our volume purchasing for like-commodities throughout our properties, and our strong relationship with top suppliers and brands, we attain reduced rates on commodities consistent throughout our properties, and are able to pass those savings on to clients of Island Hospitality.
- Accounting & Financial Reporting
At Island Hospitality, our experienced accounting support personnel and sophisticated systems allow us to generate and maintain highly detailed reports on all areas of the hotels’ operations. As a high demand ownership group, we developed systems and reports around the needs of our clients. Our ability to make timely and educated decisions based on factual information gives our customers a significant competitive advantage.
Island Hospitality provides turnkey hotel management solutions designed to maximize profitability by increasing revenues, reducing costs and improving efficiency. We believe in focusing on quality and responsibility to achieve high performance standards within each brand. By using the Balanced Scorecard approach, we have aligned every single team member towards a common goal. These strategies, systems, and processes - coupled with our extremely talented team members, help produce market share premiums, satisfied guests and superior financial returns to our business partners.
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